Online store available at https://erinaco.pl, is run by: Edyta Soja - Erinaco Piotrowice Małe Street 27, 56-209 Piotrowice Małe tel: 668 772 339 e-mail: erinaco.pl@gmail.com
The vendor operates undeclared Within the meaning of the Enterprise Act of March 6, 2018.
The Regulations set out the rules for the use of the online store, placing orders, carrying out sales, and the rights and obligations of Buyers and Seller.
Seller - Edyta Soja who runs the Erinaco online store.
Buyer - An individual using the store to conclude a sales contract.
Product - An item or service offered in an online store.
Order - Buyer's statement of intent to conclude a contract of sale of a Product in the online store.
§3. Terms of use of the store
Use of the Erinaco.pl online store is possible after meeting the technical requirements: having a device with access to the Internet and a web browser.
The buyer is obliged to use the store in accordance with applicable law and the provisions of the terms and conditions.
§4 Placing orders
Store orders are placed via a form available on the website.
The order should contain the necessary data for its processing: name, delivery address, e-mail address, telephone number and the selected Product and form of payment.
Placing an order is tantamount to acceptance of these terms and conditions.
§5 Order processing
Once the order is placed, the Seller confirms acceptance of the order by e-mail.
Delivery time is usually from 1 to 5 business days, unless a different period is specified with the product or in the order.
The seller is not responsible for delays caused by courier companies.
§6 Pricing and payment
Prices of products are given in Polish zloty (PLN).
The store provides the following forms of payment:
Traditional transfer
Electronic and credit card payments by Visa, Visa Electron, MasterCard, MasterCard Electronic, Maestro, through the service. Autopay (Blue Media) - the possible current methods of payment are specified on the website of the Internet Shop in the information tab concerning the methods of payment and on the website https://autopay.pl/.
Settlement of electronic payment and payment card transactions is carried out according to the customer's choice through the service Autopay.co.uk.
Electronic and card payment services are provided:
Autopay S.A. based in Sopot (address: ul. Powstańców Warszawy 6, 81-718 Sopot), entered in the Register of Entrepreneurs of the National Court Register under KRS number: 0000320590, registration files kept by the District Court Gdańsk - North in Gdańsk, share capital of PLN 2,205,500.00 fully paid up, NIP: 5851351185.
In case of an error in the price, the Seller will immediately notify the Buyer to cancel or change the order.
Buyers from outside the EU are required to pay duty and tax according to the laws of their country.
§7 Delivery
Delivery of products is made to the address specified by the Buyer in the order.
Delivery costs are indicated during the ordering process and depend on the selected form of delivery.
The risk of loss or damage to the product shall pass to the Buyer at the time of physical collection from the carrier.
§8 Right of withdrawal
A buyer who is a consumer has the right to withdraw from the contract within 14 calendar days of receiving the Product without giving any reason.
To exercise the right of withdrawal, the Buyer should send the Seller a statement by e-mail or letter.
The Buyer shall bear the costs of returning the Product, unless the Seller has agreed to cover them.
The payment will be refunded within 14 days of receipt of the statement of withdrawal.
§9 Complaints
The seller shall be liable for product defects in accordance with applicable laws.
Complaints can be submitted by e-mail to the following address erinaco.pl@gmail.com Or by phone at 668 772 339.
The seller will process the complaint within 14 working days of receipt.
